Emergency and Critical Care
Your pet’s well-being is our top priority during critical moments.
Extended Opening Hours in Greenford:
Tuesday to Friday: 7:00pm - 00:00am
Saturday: Closed
Sunday: Closed
Any calls after 12:00am will be redirected to an out-of-hours provider till the clinic reopens.
She has worked in fast-paced practices, including a 24-hour hospital, where she excels in small animal surgery, emergency care, and soft tissue procedures. She has also received an award in Canine Genetics and Behaviour.
Monica graduated from the RVC in 2019 with a background in BioVeterinary Science.
Phone:
02045 199 857
Email:
ealing@pawsinthecityx.com
Address:
Unit 7, Dickens Yard
Longfield Avenue
Ealing, W5 2TD
Opening Hours:
Monday-Friday : 9:00am - 7:00pm
Saturday: 9:00am - 5:00pm
Sunday: Closed
Direction
Parking
There is parking available for Paws in the City visitors in Q-Park, Dickens Yard. It is open 24-7, so there should be no access problems.
It is currently approximately £1.20 per hour and just a short 2 minute walk to Paws in the City, Ealing.
You can enter and exit this car park using your contactless card – so no need to queue at a pay station.
Please see the map below which shows the location of the car park at Dickens Yard, and the location of Paws in the City, Ealing in relation to it.
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Phone:
02045 192 670
Email:
greenford@pawsinthecityx.com
Address:
Unit K, Tillermans Court
Grenan Square
Greenford, UB6 0FT
Opening Hours:
Monday: 9:00am - 7:00pm
Tuesday-Friday : 9:00am - 00:00am
Saturday: Open at our Ealing clinic
Sunday: Closed
Direction
Parking
There is secure parking available for visitors in the Tillerman’s Court building. You can find the entrance to the right of Starbucks.
Once inside, turn right to the visitor parking. Visitor parking is free for 2 hours, after which charges apply according to the signs within the carpark.
Please see the map below which shows the location of the car park at Tillerman’s Court, and the location of Paws in the City, Greenford in relation to it.

FAQ
Trauma/Injuries: Car accidents, bites, or falls can cause severe injuries requiring urgent treatment.
Breathing Problems: Difficulty breathing, choking, or collapsed lung can be life-threatening.
Severe Bleeding: Heavy external or internal bleeding needs immediate action to prevent shock.
Vomiting/Diarrhoea: Severe vomiting or diarrhoea can lead to dehydration or indicate poisoning.
Seizures or Collapse: Multiple seizures or sudden collapse need emergency care to prevent further complications.
Heatstroke: Overheating can cause organ failure, especially in hot weather.
Poisoning/Toxicity: Ingestion of toxic substances (like chemicals, plants, or food) requires immediate treatment.
Difficult Birth: Prolonged or problematic labor can be life-threatening for both the mother and babies.
Bloat (GDV): Stomach twists or bloating is a medical emergency.
Heart Issues: Sudden collapse or difficulty breathing may indicate heart failure or arrest.
Urinary Obstruction: Blocked urine flow, especially in male cats, can lead to kidney failure if untreated.
Eye Injuries: Serious eye injuries or sudden blindness need immediate attention to preserve vision.
Abdominal Pain: A bloated or painful abdomen may signal serious conditions like pancreatitis or ruptures.
Severe Allergic Reactions: Anaphylaxis from insect stings or allergies can cause swelling and breathing issues.
If you notice any of these symptoms, seek veterinary help immediately.
Emergency services typically come with additional charges due to several factors:
After-Hours Staffing: Emergency care requires staffing outside of regular business hours. Emergency situations often require a specific set of skills which is why we have experienced veterinarians and technicians on hand during extended hours.
Immediate Access to Care: We prioritise quick response and immediate treatment, which requires resources and preparedness at all times to handle critical situations.
Increased Operating Costs: Extended hours often mean higher operational costs for utilities, equipment use, and facility maintenance to ensure a safe, effective environment for emergency care.
Specialised Equipment & Medication: Emergencies may require the use of specialised equipment, diagnostic tools, or medications that may not be readily available during normal hours, which can increase the cost of care. While we strive to offer affordable care, these extra charges help us maintain the quality of service and readiness to treat urgent situations effectively. We’re here to ensure your pet receives the best care, no matter the time of day.